Refund and Returns

YOUR GUARANTEE

  • If the plant has died, Knight’s Roses may require you to return the plant with a matchbox sized soil sample from the planting position at your expense (Freight or mailing charges for returns are the responsibility of the purchaser).
  • If your plant arrives with any problems or fails to arrive as ordered, a second delivery will be made or cost of the rose refunded (at Knight’s discretion).
  • Replacement roses, depending on availability, may be delivered in that year or the next, or a replacement product offered.
  • Returns will not be accepted after 30th October of the year of purchase.

DELIVERY FEEDBACK / ISSUES

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